DMCA Policy
How to report copyrighted content uploaded to a Vendo-powered restaurant without permission, and how an operator can challenge a takedown they believe was filed in error.
1. Designated agent
MoonFactory LLC
Attn: DMCA Agent
Georgia, United States
Email: legal@vendo.pizza
2. What is covered
This policy applies to content uploaded by restaurant operators to the Vendo platform, including menu item photographs, restaurant logos, marketing copy, and other content displayed on Vendo-powered restaurant websites.
3. Filing a takedown notice
To report infringing content, email legal@vendo.pizza with a notice that includes:
- Identification of the copyrighted work you claim has been infringed.
- Identification of the allegedly infringing material on the platform and the URL where it can be found.
- Your contact information: full name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, the owner's agent, or the law.
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
- Your physical or electronic signature.
4. Counter-notification
If you are a restaurant operator and you believe content was removed in error, you may file a counter-notice. Send it to the same address with:
- Identification of the material that was removed and the location where it was displayed before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification.
- Your full name, address, telephone number, and email address.
- A statement consenting to the jurisdiction of the federal district court for the judicial district in which you are located, or — if you are outside the United States — for any judicial district in which Vendo may be found, including the Northern District of Georgia.
- A statement that you will accept service of process from the complaining party or their authorized agent.
- Your physical or electronic signature.
5. Repeat-infringer policy
We terminate the accounts of Subscribers who are repeat copyright infringers. Three valid takedown notices within any 12-month period constitutes repeat infringement for the purposes of this policy.
6. The process
- We receive a valid takedown notice.
- We remove or disable access to the identified material.
- We notify the affected Subscriber and forward the notice (with the complainant's contact information).
- If the Subscriber files a valid counter-notification, we restore the material after 10 business days unless the complainant has filed suit seeking a court order to keep the material removed.
7. False claims
Filing a misrepresentation in a DMCA notice or counter-notice can result in liability for damages under 17 U.S.C. § 512(f). File responsibly.
